Companies like SalesForce.com (CRM, business applications), Google (mail, chat, calendar, marketing and search) are delivering services via the web that were previous costly and difficult to manage. Companies like 37signals (Basecamp for Project management) and Zimbra are simplifying and bringing together information and applications in meaningful ways. More and more simple shifts in thinking about how the web can be used or generally how the network can be used are having profound effects on technology and the community of companies and people on and off the network.