Tag: Zappos

RIP Tony Hsieh

I had been following Tony Hsieh since he was CEO at Zappos. Sadly he passed away unexpedly at the age of 46. So I thought I would pull together some of his interviews.

“We are not trying to maximize for every transaction. We’re trying to build a life long relationship with out customers.”
“From the beginning, company culture was always important. Is this someone I would choose to hang out with or grab a drink with, if we weren’t in business? If the answer was no, we wouldn’t hire them.”

Tony Hsieh became a strong advocate for self organizing and self managed organizations. The Fast Company article Zappos CEO Tony Hsieh: Adopt Holacracy Or Leave features the email he sent to all Zappos team members. It is an interesting read.