I have been thinking real hard about the Attention economy and then about the Intention economy. In the past I have written about the Situational Awareness economy and online cognitive models, well I think I was in the right neighborhood. I think the economic revolution before us is the Cognitive Economy. The Cognitive economy revolves around memory, attention, perception, action, problem solving. It will be the businesses, organizations, services and people that build value around those key components that will be sucessful in the long term. Now in some ways this is a No Duh moment.
I have to give the folks at Flickr credit for their competitor API position. I have been in heated discussions dealing with the openness of systems. In my experience there exists a group of people that fear losing something (Take your pick: money, customers, advantage, IP etc..) because of being open. My response to that group of people is that which you fear losing was never yours to lose.
In Flickr’s case, the images, tags, relationships, and comments are simply on loan from their customers. Flickr’s willingness to respect the customers ownership over those attention artifacts is only going to strengthen their position.
Additionally, I think the quid pro quo approach by Flickr is reasonable but not necessary. I subscribe to the belief that attention is symmetrical. Flickr by paying attention to their customers needs will only receive more attention from their customers, resulting in less attention for their competitors.
- people, products and services that make my attention efficient and effective.
- attention I receive from others and wish to make their attention efficient and effective.
- title to, access to and control of my attention artifacts.
- those who recognize that attention exchanges are and should always be symmetrical.
I have had multiple conversations about the recent format change on the Gillmor Gang, most feedback being critical of the changes. I have been a regular listener for sometime now. When The Earthlink commercials started I gladly reviewed the services from earthlink. Then Godaddy.com joined the rotation and I reviewed their services and bought some domains using one of the Gang codes. I consider myself a loyal listener who has paid his respect in person, via iTunes subscription, via RSS subscription, via sponsor patronage and via recommendation.
The challenge is dealing with the repetitive nature of the commercials. I do at times skip past the commercials, if I can free myself from driving. The weird thing is I don’t really want to skip the commercials because I want to support the Gillmor Gang in a real way. If its just the same sponsors and same commercials over and over, I’m stuck until I need more domains.
I understand and support the fact that Steve Gillmor and the Gang deserve to reap benefit from their creativity and hard work. I also understand that there may be a limited number of sponsors available. I think the podcaster, sponsor, listener system needs a mechanism to create incentives for passive listeners to become active listeners(Something like this might already exist). These incentives could come in many forms here are just a few:
- If an active listener spends money with a sponsor they get a token from the sponsor that can be used to get an add free version of the podcast for some set period of time.
- The token could provide access to additional content like out takes or more in depth interviews.
- The token could provide early access to content for some period of time (used by slashdot).
- In place of a token the active listener would receive a web badge making visible their support of the podcast.
- Regular quality comments could lead to a guest spot on the podcast.
In the end all I know for sure is this; I enjoy the Gillmor Gang and other podcasts. The podcasts that create more unique incentives for me to become an active listener are going to get the most valuable pieces of my attention.
The Gillmor Gang RSS Feed
So I just thought I would list out where some of my attention data is stored, definitely not an exhaustive list and not in any order. This list just screams opportunities for attention efficiency, forget paying me for my attention data just let me be more efficient with it.
Where is your attention data stored?
I invite you to create your own lists in the comments section or trackback your list. I am interested to see where all our attention data goes.
- My VOIP provider
- Credit Cards (multiple Parties, I worked in the industry and it would scare you the amount of data they have)
- Cell phone provider
- My employer
- Local Government
- Tollway authority
- My hosting provider
- My preferred airline
- My preferred Hotel
- My Car
James Govenor refers to Attention as being:
like, all about being “popular”, which is fine if you’re in high school in Santa Monica but is really no basis for living.
An excerpt from Wikipedia on popularity:
General popularity usually involves respect in two directions: the popular person is respected by his peers, and will simultaneously show them respect, thus reinforcing their belief that he is deserving of his popularity.
This reciprocal nature of interpersonal popularity is often overlooked by people (particularly the young) who are attempting to become popular
From The End by The Beatles:
in the end the love you take is equal to the love you make
The currency of popularity is respect and attention is a type of respect. In terms of living one’s life attention is extremely valuable. Where someone places their attention is all about living, anyone one with children understands the reciprocal nature of attention.
The attention you get is equal to the attention you give.
Wikipedia on Popularity
We all have been faced with overwhelming demands on our attention from cell phones to our kids and everything in between. In a previous post I used the idea of caller ID as an example of the relationship between attention, identity and reputation. The problem well illustrated by the caller ID example is the lack of scalability of my attention in that scenario. Caller ID as an attention efficiency is dependant on my on-board identity management and reputation system. That dependency requires that I be present and attentive to the incoming call.
So, I am the limiting factor it turns out (that seems obvious) in many situations through out the day. I know who I trust, who my friends are, what my preferences are, what the state of past relationships are, and the value I place on my time. The critical information needed to scale my attention is not formally known much beyond me.
Today we have wonderful Identity and Reputation silos in Google, Microsoft and eBay, just to name a few. I can, within those silos, replicate some part of my on-board identity management and reputation systems. The silos allow all parties to make explicit their trust for other parties (usually only within the silo, but that is changing) and make that trust known to specified parties within the silo. This facilitation of trust creates opportunities to make all parties attention more efficient, effective and valuable. The silos scale my attention within the silos, not when I’m channel surfing (I am tivoless).
Sadly, the scalability of the current silo model is crippled (in some cases deliberately). I have to manage multiple silos, much of my attention resides outside of the available silos, and a significant part of my on-board identity management and reputation systems is not in the silos. Resulting in my swapping between silos and my on-board systems all the while makeing my attention less efficient and effective.
If we are going to build an Attention economy we must have identity and reputation infrastructure that is more ubiquitous, reliable, secure, and open than the silos we have today.
Or maybe I should just get Tivo.